We’re back (slowly and carefully!)
You can now schedule your appointments like normal! We’re scheduling cleanings regularly again, and they are filling up fast. We’ve had to space out our appointments more than normal to allow for extra sterilization time between patients, and because the office was closed for two months, we have an excess of patients trying to schedule at the same time, so please bear with us if it takes a little longer than normal to get in for an appointment.
What we're doing to protect our patients and staff-- ever since the HIV epidemic in 1985, the CDC has required healthcare facilities to practice under the premise of "universal precaution". What this means is that we assume that anyone walking into the office could be infected with a contagious disease. Because of this, we have always followed a standard of sterilization, cleanliness, and protection of staff and patients. In addition to the regular sterilization and heavy duty cleaning that we've always done, we've added extra precautions such as face shields, isolation gowns, wiping down the waiting room and common areas between patients, and increasing our already used hospital-grade cleaning wipes to a newer hospital-grade wipe with a stronger solution and quicker drying time.
What to expect-- when you come into the office, it’s going to look a little different as well. We’re asking that patients wait in their car until their treatment room is ready. We are bringing them right back to their room after they pass the COVID screening questions and temperature check. We are limiting the number of patients in the building at one time, so we are asking that, unless absolutely necessary (ie. parent of a minor, elderly who needs a caretaker, etc), patients come to the appointment alone to eliminate additional people in the office.
We appreciate your help in this immensely- this appears to be the “new normal” for healthcare offices now, and we’re trying to keep up with the ever-changing policies to protect us and you. We can’t wait to see you soon!